- The best service experience for clients and employees
- Trusted content and expertise
- Partnerships across healthcare and insurance
- Technology to drive simplicity
- The data to create meaningful insights
|1977:||Dr. Presley Reed founds Reed Group as a research organization focused on helping people return to work|
|1982 – ’90:||Research conducted to collect initial data for The Medical Disability Advisor|
|1991:||Dr. Reed authored The Medical Disability Advisor, (now known as MDGuidelines), a series of floppy disks that were the company’s first software product|
|1993:||Federal FMLA enacted; case management services begin|
|2004:||MDA Absence Manager is introduced|
|2005:||Headquarters expand and relocate to Colorado|
|2008:||Audax purchases ReedGroup|
|2013:||Guardian purchases ReedGroup
ACOEM Practice Guidelines acquired, providing greater enhancement of MDGuidelines
|2015:||HQ expands to new building, winning an award for its interior design|
|2016:||Aon Absence Management Administration Business is acquired
Scott Larsen is responsible for leading ReedGroup in delivering excellence in client and customer service and technological innovation, and in helping the company’s clients build and support healthy and productive employee populations.
Larsen is a recognized absence and disability leader with more than 25 years of employee benefits experience.
He is well-recognized for building customer- and client-centric cultures and developing deep client partnerships through his spirit of collaboration and commitment to service and operational excellence. He also possesses comprehensive understanding of and experience within the insurance, absence and disability space.
Prior to his role as CEO for ReedGroup, Larsen served as Vice President, Group Claims for The Guardian Life Insurance Company of America. In this position he was responsible for overall financial performance, service delivery, and leadership of claims management for Disability, Absence, Life, Accident, Critical Illness and Dental.
Before joining Guardian, Larsen served for nearly 10 years in leadership positions for Cigna Group Insurance. Most recently, Larsen held the position of Vice President, Group Disability Operations, holding responsibility for service delivery for Cigna’s Disability Management Centers, the National Intake Call Center, Cigna Leave Solutions (FML), Stable and Mature (35,000 LTD claims), and the Recertification Team. Prior to that, he held the position of Vice President, Operations, leading all functional areas of the Cigna Dallas Operation, including Intake, FML, STD, LTD, Recertification, Stable and Mature, and Support facilities.
Larsen received his BA in Finance from Texas Tech University.
Kevin Curry is ReedGroup’s CRO, and directs business strategy, technology innovation, overall performance, and marketing. His primary focus is to drive company growth through revenue generation and retention, and to oversee alignment across all revenue-generating teams, including Client Services, Sales, Marketing and MDGuidelines. Kevin is a 20-year veteran of the Absence Management industry, and has led sales and marketing teams within ReedGroup for more than eight years. Prior to joining ReedGroup, Kevin served in senior positions for Mercer’s Total Health Management practice, where he partnered with large employers to help them reduce costs, significantly improve absence management productivity, and meet specific and measurable objectives. Kevin is a well-regarded and respected industry expert, and is frequently sought after to speak at industry conferences and events. Kevin served for many years on the board of the Integrated Benefits Institute (IBI), and currently serves on the board of the Disability Management Employer Coalition (DMEC).
As ReedGroup’s Chief Technology Officer, Paul Farnsworth brings innovative perspectives to our software and security operations. A principled visionary who is the inventor of 28 patent-pending applications, he ensures that our tech is the best solution for our customers’ needs. In his prior role as SVP of Information Technology at Level 3, he was responsible for major initiatives including the Global Crossing IT integration and enterprise-wide deployment of agile SDLC models. Paul’s experience leading technology strategy ranges from start-ups to large corporations, including British Telecom, where he led development and operations for bt.com, btWholesale.com, and Global Services. His professional experience also includes the roles of Vice President of IT for Qwest, and CIO for the Qwest Product Management division.
Over 25 years of experience in corporate finance, governance and policy, operations and strategic planning, as well as mergers, acquisitions and business integration, in large public organizations and smaller, private enterprises, have furnished Pat with his unique perspective on finance. As ReedGroup’s Chief Financial Officer, he is focused on maintaining business health, and responsible for all financial functions – accounting, reporting and controls, and forecasting. When Pat joined us at ReedGroup, he brought his positive energy and enlightened perspective garnered through previous positions as CFO for FOCUS (Fellowship of Catholic University Students), a non-profit collegiate outreach mission operating on 73 campuses in the U.S., CFO at Knowledge Learning Corporation, an early childhood education organization with offices in the U.S., U.K., and Singapore, and as COO at StarTek, a multi-national, publically traded business process outsourcer with contact centers in the U.S., Canada, and the Philippines. Both his BS and MBA were earned at the University of Central Florida.
As Vice President, Operations and Client Services, Colleen Hutchings leads a team of directors and managers who are responsible for providing excellence in operational service delivery and client satisfaction, providing industry leading outsourcing solutions, and seamlessly ensuring quality return to work outcomes.
Hutchings has more than 20 years of experience across the health continuum in the clinical, insurance and client segments, and brings together her passion for Lean Six Sigma principles and disability management to deliver a best-in-class customer experience. Most recently, she held the position of Vice President, Canadian Operations, for ReedGroup Canada; before joining ReedGroup, she developed and led a national team of organizational health consultants within a large Canadian insurer as part of an innovative mandate to integrate organizational health as an key component in impacting absence rates.
Prior to this, Hutchings held leadership positions at both regional and national levels within rehabilitation, case management and absence outsourcing operations with two national providers. She also spent many years in Exercise Therapy, working with organizations to support healthy return to work and accommodation plans under the Workers’ Compensation Plan in Alberta.
Colleen holds a Master’s degree in Disability Management from the University of Northern BC, a BPE from University of Fredericton, NB, and is a Certified Disability Management Professional and a Consensus Based Disability Management Auditor.
Joe Guerriero is the Senior Vice President of Reed Group’s MDGuidelines™ division, and the renegade among us. His intuition with data in the medical arena is drawn from over 20 years of experience in publishing and health care, as well as expertise in marketing, advertising and digital strategy. Joe has held leadership roles at Success Media, Billboard, and Healthleaders, Inc., where he launched Health Leaders magazine. Immediately prior to ReedGroup, he served as Vice President/Group Publisher at Eagle Publishing, where he ran the company’s $25M political media group, including the nationally known RedState.com. Joe is a graduate of Manhattanville College and has studied integrated sales and brand marketing at Northwestern University’s Medill School of Journalism.
As SVP of ReedGroup’s Service Operations, Nancy Botiller is at the heart of our mission to deliver outstanding levels of end-to-end customer service. Bringing people back to health and back to work has been her consistent focus since she began her career as a licensed practitioner of Physical Therapy. From there she moved to Kaiser Permanente, where she held several roles over 19 years, including leading the organization’s National Claims Services as the Executive Director. She then moved to Nurse-Family Partnership, an evidence-based nurse home visiting program for low-income families, serving as their Chief Operating Officer. Most recently, she held the position of Executive Vice President of Operations at the non-profit health plan provider, Colorado Access. Nancy earned her MBA from the University of Colorado Denver, and her MS in Physical Therapy from Columbia University, after receiving her BS from University of California, Davis.
As Senior Vice President and leader of ReedGroup’s Canadian Absence Business, Tom Gergely plays a key role in understanding client needs and providing solutions. His broad base of absence consulting and administration knowledge, specifically in the areas of workers’ compensation and disability risk management, make him an innovative leader in our business development. Strategy, operations, innovation, business development and client management all fall within his realm of responsibility. Having developed industry-leading analytical tools necessary in the identification of casual costing factors and appropriate risk management strategies, Tom has led the creation of innovative approaches relating to organizational health management and integrated program design. He brings a fresh perspective on branding and marketing to the healthcare arena. His degree in business and economics is from the University of Western Ontario, and he serves as Chairman of the Board for London Health Sciences Centre, one of Canada’s largest hospital groups.
ReedGroup’s Account Management and ReedInsights Analytics teams have a great leader in Harry. As our Vice President of Client Services, he is committed to upholding the highest standards in customer service. Harry drives to what his team and his clients need to achieve success. His understanding of product and software development make him adept at initiating cross-organizational partnerships, while his relationship management expertise perfectly complements his strong knowledge of products and operations. Harry joined ReedGroup following six years leading Technology Service Delivery for Western Union’s North and South American regions. He has also served in senior roles as VP of Operations for ChannelInsight and various leadership positions with consulting firms including Keane and DCSS. His BS degree in Computer Science comes from Louisiana State University.
Alexis Kearns is ReedGroup’s Senior Vice President, Human Resources. As a tenured Human Resource leader, Alexis is passionate about the high performance of ReedGroup’s people, and is committed to leveraging the power of human capital to meet business commitments and serve clients. With more than 15 years of experience in HR and organizational consulting, Alexis specializes in transformational change management, building HR strategy and teams that unlock human performance, pre- and post-merger and acquisition human capital planning, leadership development, team effectiveness, and executive coaching. Alexis’ dynamic work has spanned a variety of industries, including healthcare, technology, consumer products, manufacturing, hospitality, public safety, retail, and telecommunications. She has also been recognized by the Denver Business Journal as being one of the “Top 40 under 40” leaders within the community. Alexis earned her degree in Organizational Communication from the University of Illinois at Champaign-Urbana.
Stephanie Pence joined ReedGroup’s Executive Team in July of 2015, and is shaking up the strategy of our product and services marketing. As a 30+ year veteran marketer with leadership roles in marketing and advertising on both the client and agency sides, Stephanie knows the value of building trust through expertise. Clients including Michelin, Hershey, Dish Network, Qwest (now CenturyLink), University of Denver, Sorin Group, Red Robin and Xcel Energy fill her industry-spanning portfolio. Stephanie’s fresh perspective is energizing the absence management industry. She is a graduate of Harvard University.
Josh leads the ReedGroup legal department. He oversees compliance, contracting, commercial agreements, product development, procurement, employment law, mergers and acquisitions, and risk management. Josh brings experience in healthcare, financial services and IT, arriving most recently from a role as Associate General Counsel at healthcare information technology solutions company TriZetto Corporation. Prior to that he served as Senior Corporate Counsel at Flextronics, a global multibillion dollar electronic manufacturing services company. Josh received his JD from New York City’s Fordham Law School, and a B.A. in Economics and Political Science from Northwestern University.
Chief Revenue Officer
CANADA ABSENCE LEADER
VICE PRESIDENT, OPERATIONS AND CLIENT SERVICES
MARKETING AND COMMUNICATIONS